Our tech team constantly work on iOS / Android updates to improve Apps performance as well as adding new features. Generally we release an update every 4-6 weeks.
Your app will go through a rigorous Quality Assurance (QA) test before being released and we constantly monitor our apps for bugs/crashes.
However, even with the best QA team bugs can crop up.
We will aim to resolve reported issues as quickly as possible and keep you updated on our progress.
If you're experiencing an issue with your App, please contact your Customer Success Manager who will be able to help.