From a little spelling mistake to a brand new address, sometimes a member will email you to change their email address for their account.
You can the email address associated to a members account via the Console. However, the change doesn't instantly happen, the member needs to first confirm the change themselves. Let's go through the process together to see how this is done.
Let's begin by heading to the Console, tapping the Engage tab on the left hand menu and selecting Members.
Find the member you want to change emails for and click into their account and tap the three dots to the right of the page. Here, you can select the option for Member details.
In the email section, delete their current email address and type in the correct one and press save.
You will notice that once you press save, the email doesn't instantly change for the account. The reason is because the member now will need to approve this change themselves.
The member will receive an email to the new email address asking them to confirm their new email address for their account. Once they accept this, then the email address will change in the system and the member will be able to log in using the correct address.